Claims

Please notify our office of any incidents or circumstances as soon as is practicable on: 02 9744 7745

A dedicated claims manager will be assigned to assist and manage your claims process.

General Claims Requirements

• Take all reasonable precautions to prevent further loss, damage, injury, illness or liability.

• Take photographic evidence where practicable.

• Inform the police immediately if property is lost, stolen or maliciously damaged.

• Do not admit liability. 

After Hours Emergency Mitigation Response

For after hours emergency makesafe, restoration & glazing/shuttering services, please contact the Johns Lyng Group with the following details:

• Policy number

• Insurer's name

• Broker: Tucker McNeil 

1300 218 992

N.B. Only emergency work will be completed to 'mitigate' the damage.  Fees for attendance will be billed directly to the insurer.